FAQ

Custom and personalised orders

Each of our items can be personalized with your baby's name.
For baby comforters and blankets, you can choose to have baby's first name, surname or both at no extra cost. For baby bodysuits and T-shirts, please choose either the first name or surname only

Where will the embroidery be located

  • Baby Blankets
    • We embroider the name at the bottom left corner of the baby blanket (when you are looking at the baby blanket, it will be on your right), in our signature style at a strategically placed angle. The name embroidered at an angle is our signature style. The reason we have chosen to embroider on the bottom left of the baby blanket is to ensures the embroider is away from your growing baby's face (embroidery is visible on the underside of single layer baby blankets). As we get older, we like to snuggle up to our blankets, having the embroidery at the bottom left prevents any scratching on kid's delicate skin. The embroidery is positioned away from the edges to allow room for your little one to be tucked in, when they are older, and their name is still visible. If you would like your embroidery to be placed in a different location, please contact us at BespokeMunchkin@gmail.com before placing your order. 
  • Baby Comforters
    • Please refer to the listing's pictures for the position of the embroidered name. 
  • Baby Bodysuits 
    • Please refer to the listing's pictures for the position of the embroidered name. 
  • T-Shirts
    • Please refer to the listing's pictures for the position of the embroidered name. 
  • Beanies
    • The embroidery is at the front of the beanie. Every attempt will be made to center the embroidery, however, it may be slightly off center and this is the nature of hand crafted items. When you purchase your items, you accept that the embroidery may not be 100% aligned (centered). 

All custom orders are FINAL

Please check all spelling and postal addresses before submitting your order/s as all sales are final. Bespoke Munchkin is not responsible for misspelled names and incorrect postal addresses provided by customers.

Postal Address and Tracking my Parcel

Our products are dispatched through Australia Post with Tracking, except flat items such as T-shirts and baby bodysuits. We will add the tracking to your order once your order has been dispatched. Bespoke Munchkin are not liable for any missing or non-delivered parcels due to incorrect postal address supplied to us. Please check the address carefully before placing your order.  

Customs and Import taxes

Buyers are responsible for any customs and import taxes that may apply. Bespoke Munchkin are not responsible for delays due to customs.